Privacy Policy

1. Who we are

Lovemyea is a strategic Executive Assistant business operated as a programme of ZimWorX. In this policy, “Lovemyea”, “we”, “us” and “our” refer to Lovemyea and ZimWorX. We are the controller responsible for the personal information processed through this website and our services.

2. Information we collect

We collect the following categories of information:

• Information you provide. Your name, email address, company, phone number and any details you include when you book a call, request an Executive Assistant, enrol in the Academy, or otherwise contact us.
• Booking information. When you schedule a discovery call, our scheduling provider collects the information needed to confirm and manage your appointment.
• Technical information. Basic device, browser, and usage information collected automatically when you visit the site, including via cookies and similar technologies.

3. How we use your information

We use your information to:

• Respond to enquiries and schedule discovery calls.
• Match you with a suitable Executive Assistant and deliver our services.
• Administer Academy enrolment and training.
• Operate, maintain and improve our website and services.
• Send you service-related communications and, where you have agreed, marketing updates.
• Comply with our legal and regulatory obligations.

4. Why we use your information

We use your personal information to provide the services you request, to communicate with you (including, where you have agreed, marketing updates), to run and improve our business and to meet our legal obligations. Where we rely on your consent — for example, for marketing communications — you may withdraw it at any time.

5. Sharing and third-party services

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, including:

• Our scheduling/booking provider for discovery calls.
• Our customer relationship management (CRM) and forms provider for enquiry and lead handling.
• Our learning platform provider for Academy enrolment.
• Hosting, analytics and infrastructure providers that support the website.

These providers process information on our behalf under appropriate contractual and data-protection safeguards.

6. International transfers

We operate globally and your information may be processed in countries outside your own. Where we transfer personal information across borders, we put appropriate safeguards in place — such as standard contractual clauses — to protect it in line with applicable data-protection laws.

7. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services and to comply with our legal obligations. When it is no longer needed, we securely delete or anonymise it.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information; to object to processing; to data portability; and to withdraw consent. To exercise any of these rights, contact us using the details below. You also have the right to complain to your local data-protection authority.

9. Cookies and analytics

We use cookies and similar technologies to operate the site, remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

10. Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. No method of transmission or storage is fully secure, however and we cannot guarantee absolute security.

11. Children

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be communicated where appropriate.

13. Contact us

If you have questions about this policy or how we handle your information, call us on (940) 757-0022 or schedule a call.